Frequently Asked Questions
What is the delivery time?
What is the delivery time?
Order before 3:00 PM Monday - Friday, and we will ship your order the same day.
This is followed by 2-4 weekdays delivery, depending on the shipping service you choose.
(This only applies if the order is completed before 3:00 PM on weekdays. (Holidays excluded))
Where can I pick up my package?
Where can I pick up my package?
You will receive a message via SMS and email from your chosen shipping provider when the package can be picked up at the delivery point.
Which countries do you ship to?
Which countries do you ship to?
We ship to the following countries:
- Denmark
- Germany
- Austria
- Sweden
- Netherlands
The delivery price will be provided during the purchase process when selecting the country.
Our shipping providers
-
dao
Get delivery within 2-4 days with DAO, order before 3:00 PM on weekdays
Orders on weekends, holidays, and closed days will be sent the next business day
-
Bring
Get delivery within 2-4 days with BRING, order before 3:00 PM on weekdays
Orders on weekends, holidays, and closed days will be sent the next business day
-
GLS
Get delivery within 2-4 days with GLS, order before 3:00 PM on weekdays
Orders on weekends, holidays, and closed days will be sent the next business day