Frequently Asked Questions
What is the delivery time?
What is the delivery time?
Order before 3:00 PM Monday - Friday, and we will ship your order the same day.
This is followed by 2-4 weekdays delivery, depending on the shipping service you choose.
(This only applies if the order is completed before 3:00 PM on weekdays. (Holidays excluded))
Where can I pick up my package?
Where can I pick up my package?
You will receive a message via SMS and email from your chosen shipping provider when the package can be picked up at the delivery point.
Which countries do you ship to?
Which countries do you ship to?
We ship to the following countries:
- Denmark
- Germany
- Austria
- Sweden
- Netherlands
- Belgium
- Bulgaria
- Croatia
- Czech Republic
- Estonia
- Finland
- Greece
- Hungary
- Italy
- Latvia
- Lithuania
- Luxembourg
- Portugal
- Romania
- Slovakia
- Slovenia
- Spain
The delivery price will be provided during the purchase process when selecting the country.
Our shipping providers
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DHL
Get delivery within 2-4 days with DHL, order before 3:00 PM on weekdays
Orders on weekends, holidays, and closed days will be sent the next business day
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Budbee
Get delivery within 2-4 days with Budbee, order before 3:00 PM on weekdays
Orders on weekends, holidays, and closed days will be sent the next business day
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Colis Privé
Get delivery within 2-4 days with Colis Privé, order before 3:00 PM on weekdays
Orders on weekends, holidays, and closed days will be sent the next business day
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Mondial Relay
Get delivery within 2-4 days with Mondial Relay, order before 3:00 PM on weekdays
Orders on weekends, holidays, and closed days will be sent the next business day
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Posti
Get delivery within 2-4 days with Posti, order before 3:00 PM on weekdays
Orders on weekends, holidays, and closed days will be sent the next business day
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Bpost
Get delivery within 2-4 days with Bpost, order before 3:00 PM on weekdays
Orders on weekends, holidays, and closed days will be sent the next business day
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PostNL
Get delivery within 2-4 days with PostNL, order before 3:00 PM on weekdays
Orders on weekends, holidays, and closed days will be sent the next business day
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