Frequently Asked Questions
What is the delivery time?
What is the delivery time?
Order before 3.00 PM Monday - Friday and we will ship your order the same day.
In addition to this 2-5 business days delivery.
(This only applies if the order is completed before 3.00 PM on weekdays. (Holidays excluded))
Where can i pick up my parcel?
Where can i pick up my parcel?
You will receive a text message and email from your chosen shipping provider when the parcel can be picked up at the delivery location.
Which countries do you ship to?
Which countries do you ship to?
We ship to the following countries:
- Denmark
- Germany
- Austria
- Sweden
- Netherlands
- USA
The delivery price will be indicated in the purchase process when selecting a country.
Our shipping suppliers
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UPS
Get your order delivered within 2-5 weekdays with UPS Express.
Order before 3.00 PM to get your order shipped the same day.Orders on weekends and holidays will be shipped out on the following weekday.
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FedEx
Get your order delivered within 2-5 weekdays with FedEx.
Order before 3.00 PM to get your order shipped the same day.Orders on weekends and holidays will be shipped out on the following weekday.